With any programme there needs to be an innate level of flexibility to ensure that individuals and teams gain as much as possible from group learning events. The diagram below attempts to display some of the key levers available for different states of learner acceptance.

Particular sessions throughout a programme will be developed to achieve the twin aims of Increasing the Team’s acceptance of change and Focusing attention on effective behaviours. By tackling these areas, we can move even a largely resistant team as far and as quickly as possible.